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Google and Apple Pay Buttons in Checkout

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  • #618193

    Crisperience
    Participant

    Hi, we have a major issue with Google and Apple Pay buttons in the checkout. We tried disabling plugins, and code snippets, but the problem persists so it’s unrelated to plugins and snippets.

    When a user chooses Google or Apple Pay in the checkout (clicks on it), it disappears a couple of seconds later and nothing happens. The Apple pay worked so far with no issues (we can see previous payments in the Stripe dashboard).

    I’ll send you the link to the staging site so feel free to test it out. Add a product to the cart and go to the checkout. Try choosing Google Pay or Apple Pay and ordering.

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    #618281

    Artem Temos
    Keymaster

    Hello,

    To better assist you, could you kindly test the functionality with default WordPress themes such as TwentyTwenty or WooCommerce Storefront? This will help us determine whether the issue stems from our theme or elsewhere.

    Regards

    #618405

    Crisperience
    Participant

    I tried changing the theme but the issue persists, unfortunately.

    #618413

    Artem Temos
    Keymaster

    It also seems to be a plugin issue if it doesn’t work with other themes.

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Viewing 4 posts - 1 through 4 (of 4 total)