Order received page is not showing correctly
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right now after checking out. The order received page is not showing up, instead, its showing empty cart information.
How could I solve the issue?
Thanks.
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Hello,
Please disable all plugins except these ones:
Elementor or WPBackary
Woodmart Core
WooCommerce
Enable the Parent theme
Then activate the plugins one by one, checking the issue to detect which one causes the problem.
Let me know the result.
Kind Regards
I tried, after disabling all other plugin, that page is still not working… please help
Hello,
Send me access to the admin panel so I can check what is wrong there.
Thank you in advance.
Kind Regards
whats the best way to give you access?
is it safe to give you access in this way
Hello,
Edit the Checkout page and remove that Gutenberg block – https://img001.prntscr.com/file/img001/4aSz3CMhTSmsB2Z-O_42kQ.png then define the [woocommerce_checkout] shortcode, clear the cache and recheck the issue.
I await your response.
Kind Regards
Great! It works. Thanks for the help.
There is one more small issue just occurred.
The page title on ‘checkout’ step is missing. Its showing up on ‘cart’ and ‘thankyou’ tho.
Why?
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Hello,
Navigate to Layouts -> Checkout -> and define the page title for the Checkout page – https://prnt.sc/QJ_GREhtouH6
Clear the cache and recheck the issue.
Kind Regards
.
