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Share Product on Facebook Page doesn’t show Product Image

Viewing 4 posts - 1 through 4 (of 4 total)
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  • December 3, 2024 at 4:53 pm #619020

    epanda.tan
    Participant

    Hi,
    When I land on the single product page, and click on Facebook icon to share the product on Facebook, it doesn’t show the following:
    . Image of the product doesn’t show.
    . Link to the product doesn’t show.

    I have Rank Math SEO plug-in and try not to deactivate the plug-in. Share through Twitter, appear to be working fine. Only happen to Facebook sharing. Please help review.

    If I jump to woodmart default template webiste, share the product work well.

    Regards,

    December 4, 2024 at 7:54 am #619132

    Hung Pham
    Keymaster

    Hi epanda.tan,

    Thanks for reaching to us.

    Please remember to clear the Facebook cache for any products or pages that have been previously shared. You can do so by using the following tool: https://developers.facebook.com/tools/debug/sharing/

    Regards,

    December 4, 2024 at 5:16 pm #619380

    epanda.tan
    Participant

    Hi Hung,

    It doesn’t do any different.
    It works only when I share the using the woodmart page.
    https://woodmart.xtemos.com/mega-electronics/product/apple-macbook-pro-16-m1-pro-2/

    It doesn’t work on all product on my website. Please help review.

    Regards,

    December 5, 2024 at 8:26 am #619536

    Hung Pham
    Keymaster

    Hi epanda.tan,

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Regards,

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Viewing 4 posts - 1 through 4 (of 4 total)