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Problème de mise à jour thème Woodmart

Viewing 4 posts - 1 through 4 (of 4 total)
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  • December 4, 2024 at 6:15 pm #619413

    Mary
    Participant

    Bonjour, je bénéficie d’une licence achetée en août dernier pour le thème Woodmart themeforest. A ce jour, je ne parviens pas à télécharger la mise à jour, voici ce je reçois : https://xtemos.com/wp-json/xts/v1/download?token&theme=woodmart…

    Merci

    December 4, 2024 at 6:33 pm #619428

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

    2. Go to Dashboard -> Updates and click on Check Again.

    3. Activate the theme with your purchase code again.

    4. Go to Dashboard -> Updates and click on Check Again.

    5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    Regards

    December 4, 2024 at 7:15 pm #619445

    Mary
    Participant

    Le problème est toujours présent…

    December 5, 2024 at 10:19 am #619577

    Artem Temos
    Keymaster

    It looks like you have some files and directory permissions issues on your website. In this case, try to upload the theme manually https://xtemos.com/docs-topic/update-the-theme/

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Viewing 4 posts - 1 through 4 (of 4 total)