Slider Revolution Problem with Tablet and Smartphone
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We need assistance with one of our client’s websites: bellaemilia.com.
Although the slider settings are configured correctly, on tablet and smartphone versions, the video window appears smaller than the fallback background image.
We have already tried updating Elementor, Slider Revolution, and the Woodmart theme, but the issue persists.
Could you help us resolve this discrepancy?
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Hello,
Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.
Best Regards
Hello,
Can you please check the site on real devices like mobile and tablet, then let me know? I have checked the site on my mobile but there is no issue found with the slider on the homepage.
Best Regards.
Here is the screenshot of the problem highlighted on my iphone. This malfunction is only on the videos that are present from the third slide onwards, in the first two slides there are simple photos and they are displayed correctly.
Sorry but the forum won’t let me upload the image
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Hello,
Please check the slider now on the mobile. I have made adjustments to the slider settings. Please check the site after removing the browser cache.
Best Regards.
Hi, it is ok now. thank you for your help. What was the problem?
Hello,
I have just turned off this option from the slider revolution: https://ibb.co/P5Kq8rr
Best Regards.
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