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Parent product

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  • December 8, 2024 at 11:13 am #620514

    sen-4161
    Participant

    Hi,
    I have uploaded products without parent but still as variable products and that worked fine.
    When i upload a file with a parent product is says “Out of stock”. the parent product does not (from the manifacture) has a stock level, but all the variations does.
    How can i asure, that is a variation is in stock, then the parent show as in stock on the shop page?

    December 9, 2024 at 12:43 pm #620732

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Sorry, I did not understand your issue properly. Can you please explain your issue with the help of a screenshot or small video for better understanding? Also, share the WP admin login details of your site in the private content area so I will check and give you the possible solution for your site.

    Best Regards.

    December 9, 2024 at 5:38 pm #620920

    sen-4161
    Participant

    Hi,
    So i am using WP All Import for uploading Woocommerce products.
    The issue is that if i upload variables with a group ID (products have the same ID and therefore linked together) it works fine. The product show as in stock on the shop page.

    If the products in the other hand have a parent product, it shows as out of stock even though one of the variables are in stock. i need it to show on the shop page as in stock, if one of the variables are in stock.

    I have uploadet this test product via WP All import (parent id product):
    OA Heist AAA MS Jkt Tan

    Take this product as a Group ID example, also uploadet with WP All import:
    ANGLE JAKKE HERRE GRÅ/BRUN 2XL

    December 10, 2024 at 10:00 am #621052

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please check how it works with the default WordPress theme and Woocommerce Storefront theme just to check whether the issue is with our theme or not. Also, please check the site with our theme but only with the theme default plugins activate, and deactivate all the 3rd party plugins from the site.

    If it works fine with the default WordPress theme then let me know so I will check it myself and help you out accordingly.

    Best Regards

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Viewing 4 posts - 1 through 4 (of 4 total)