Hello, I went to update the theme to the current version, and the site is comple
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Hello, I went to update the theme to the current version, and the site is completely broken:
https://4men.com.br/bracelete-masculino-silver-style/
Hello,
Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
– WoodMart core
– WooCommerce
– Elementor/WPBakery Page Builder
Thank you in advance.
the website is live and we are holding end of year sales.
Check with access below, if necessary, deactivate the plugins.
But we can’t disable it now and wait for your response.
I hope you understand, as it was an error when updating woodmart.
I have active campaigns and the site is completely broken.
I’m waiting, my website is live, and the front end is broken.
Please keep all plugins temporarily turned off and switch to the parent theme in Appearance -> Themes to identify the root of the problem.
It is disabled, please resolve it as soon as possible.
I wait 1 hour, after this period, I will open a complaint.
It’s not the first time it’s happened.
As we can see, all the plugins are turned on in Dashboard -> Plugins.
Did you manage to solve it? My e-commerce is offline and this is causing us harm.
We see that Elementor CSS files are missing https://monosnap.com/file/Ph7jsgkQaols5UGMLpW1mnaPaz9FGD
It looks like they were deleted on your website. Try to restore a backup and test how it works.
This issue is not related to our theme’s update.
Also, try to regenerate all Elementor CSS files using Elementor’s tool from the screenshot https://monosnap.com/file/TifUuPDfstJYVfsWJ1mY0qJcUJ2N7X