image error

This topic has 7 replies, 2 voices, and was last updated 4 weeks ago by Hung Pham.

Viewing 8 posts - 1 through 8 (of 8 total)

Author

Posts
December 9, 2024 at 7:12 pm #620983

greg-9795
Participant

We have id elementor-style-3d4dd46 on the back end of homepage https://www.elitecontractfurniture.co.uk/wp-admin/post.php?post=15814&action=elementor which links to the image “https://www.staging2.elitecontractfurniture.co.uk/wp-content/uploads/2024/10/WhatsApp-Image-2024-07-23-at-8.53.32-AM.jpeg”

I can not see this section on the homepage to edit/delete it as the image links to our staging website.

December 10, 2024 at 12:26 pm #621134

Hung Pham
Keymaster

Hi greg-9795,

Thanks for reaching to us.

I checked your site and didn’t see the wrong image link. Please double check.

Regards,

December 10, 2024 at 1:41 pm #621180

greg-9795
Participant

Hi, the issue is not on the public facing site but when you edit in elementor behind the scenes

December 11, 2024 at 1:59 pm #621580

Hung Pham
Keymaster

Hi greg-9795,

Could you please record a short video so we can better understand how to reproduce the issue?

Thank you in advance.

Regards,

December 12, 2024 at 12:09 pm #621810

greg-9795
Participant

Hi Hung, see link below.

December 13, 2024 at 8:00 am #622063

Hung Pham
Keymaster

Hi greg-9795,

Please purge cache and double check https://ibb.co/RDNWqtW

Regards,

December 13, 2024 at 1:35 pm #622183

greg-9795
Participant

I have cleared my cache and it has not worked, it appears you are looking at the source code on the front end of the site with the issue appearing on the developer side. Can you please investigate further thank you.

December 15, 2024 at 4:23 pm #622580

Hung Pham
Keymaster

Hi greg-9795,

Thanks for your patience.

Can you please double check on incognite browser and double check? I checked few times but still couldn’t find staging url.

Best Regards,
Author

Posts

Viewing 8 posts - 1 through 8 (of 8 total)

image error

Create your WordPress website.