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WooCommerce order attribution source Unknown (Apple Pay & Google Pay)

Viewing 6 posts - 1 through 6 (of 6 total)
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    Posts
  • December 10, 2024 at 11:33 am #621109

    spnutratea
    Participant

    Hi There,

    WooCommerce conversion, order attribution shows unknown. When there is a conversion through Google Pay or Apple Pay, it shows source unknown.

    Is there anyway we can solve it?

    I look forward to hearing from you.

    Kind regards,
    SP

    • This topic was modified 1 month ago by spnutratea.
    December 10, 2024 at 4:48 pm #621283

    Luke Nielsen
    Keymaster

    Hello,

    Please check how it works with the default WordPress theme like Woocommerce Storefront to determine whether the issue is with our theme.

    Kind Regards.

    December 12, 2024 at 12:13 pm #621812

    spnutratea
    Participant

    Hi Luke,

    Thank you for getting back to me. The issue is with WooCommerce.

    Kind regards
    SP

    December 12, 2024 at 12:24 pm #621820

    Luke Nielsen
    Keymaster

    Hello,

    In this case, I suggest you contact their support team for further solutions.

    Thank you for your time.

    Kind Regards

    December 12, 2024 at 12:29 pm #621822

    spnutratea
    Participant

    Yes, will do thank you for that. If you have some solutions for it, could you mind sharing such with us? I would appreciate your help.

    Kind regards
    SP

    December 12, 2024 at 3:36 pm #621892

    Luke Nielsen
    Keymaster

    Hello,

    Sorry, we don’t have it because it’s something related to the code of either plugin or WooCommerce, so it’s better for them to check their code because they know better which solution is the best.

    Kind Regards

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Viewing 6 posts - 1 through 6 (of 6 total)