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Icons disappear and Slider Main Menu’s don’t work

Viewing 6 posts - 1 through 6 (of 6 total)
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    Posts
  • December 11, 2024 at 10:56 am #621474

    shamz.stud
    Participant

    Hello Xtemos,

    I face issues sometimes when I open the website, the icons disappear (Menu hamburger icons and add to cart icons) and the website looses some functionality like the menu doesn’t open when hovered.

    Thanks
    Shams

    December 11, 2024 at 10:57 am #621479

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

    December 11, 2024 at 11:03 am #621482

    shamz.stud
    Participant

    Have disabled all the plugins as requested

    December 11, 2024 at 11:11 am #621497

    Artem Temos
    Keymaster

    We don’t see a problem with your website at the moment. It seems that it was caused by some cache plugins installed.

    December 11, 2024 at 11:14 am #621501

    shamz.stud
    Participant

    Okay, thank you very much. So what do you suggest i do with the cache plugin? It doesn;t always happen, but it can happen anytime. And that will give a bad impression to our customers.

    December 11, 2024 at 4:37 pm #621630

    Artem Temos
    Keymaster

    Actually, it should work without any issues. In this case, try to contact plugin’s developers for help.

    Kind Regards

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Viewing 6 posts - 1 through 6 (of 6 total)