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No message after wrong password in login form

Viewing 11 posts - 1 through 11 (of 11 total)
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    Posts
  • December 11, 2024 at 12:15 pm #621527

    continentsafe
    Participant

    Hi, i have just mentioned that there is no error message about wrong password or wrong user in both side login and login page of your theme.

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    December 11, 2024 at 12:20 pm #621530

    Artem Temos
    Keymaster

    Hello,

    Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

    December 11, 2024 at 12:29 pm #621536

    continentsafe
    Participant

    ok

    December 11, 2024 at 12:33 pm #621539

    Artem Temos
    Keymaster

    As we can see, most of the plugins are turned on. Could you please disable them temporarily?

    December 11, 2024 at 12:39 pm #621545

    continentsafe
    Participant

    Yes

    December 11, 2024 at 12:41 pm #621546

    continentsafe
    Participant

    done

    December 11, 2024 at 12:42 pm #621547

    Artem Temos
    Keymaster

    As we can see, it works correctly now. Here is a screenshot https://gyazo.com/a00ca67d4d5a47513e6b75e1379f9d37
    Could you please test it from your end?

    December 11, 2024 at 12:43 pm #621549

    continentsafe
    Participant

    yes I see it working i think this is a wordfence security plugin problem

    December 11, 2024 at 12:44 pm #621550

    continentsafe
    Participant

    yes its wordfence it moving the pare down and the message in not visible.

    December 11, 2024 at 4:38 pm #621631

    Artem Temos
    Keymaster

    We are glad that you sorted it out. We will check if there are any workarounds for our 8.1 update.

    Kind Regards

    December 11, 2024 at 5:01 pm #621638

    Artem Temos
    Keymaster

    Try to use the following custom CSS to fix this issue. Let us know if it helps

    .wfls-login-message{
	 scroll-margin-top: 100px;
}
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Viewing 11 posts - 1 through 11 (of 11 total)