Issue product reviews and ratings

This topic has 7 replies, 2 voices, and was last updated 1 year, 7 months ago by Aizaz Imtiaz Awan.

Viewing 8 posts - 1 through 8 (of 8 total)

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December 12, 2024 at 8:21 pm #622003

madmoon.realestate
Participant

hello
Reviews and ratings are not appearing on the product details page of my website.

December 13, 2024 at 10:29 am #622105

Aizaz Imtiaz Awan
Keymaster
Xtemos team

Hello,

Thanks for reaching to us.

1. Make sure Reviews are enabled in the Woocommerce > Settings > Product.

2. I kindly request you to conduct a check by activating the default WordPress Theme, such as Storefront or Twenty Twenty-Three (Appearance > Themes) and keep WoodMart Core and WooCommerce plugins activated. This is to ascertain whether the issue you are experiencing is due to our theme or not.

If the problem persists even with the default WordPress theme, it would suggest that WoodMart theme is not the cause of the issues.

In case it works with default theme, please provide me with temporary wp-admin access, I will debug that issue.

Best Regards.

December 13, 2024 at 3:37 pm #622235

madmoon.realestate
Participant

okay i will follow your guidance

December 13, 2024 at 3:52 pm #622242

madmoon.realestate
Participant

the problem still there

December 13, 2024 at 7:14 pm #622320

madmoon.realestate
Participant

and also can you please show how to customize my filter for products

December 14, 2024 at 1:51 pm #622415

Aizaz Imtiaz Awan
Keymaster
Xtemos team

Hello,

1. I have checked your site and found that the review and rating section is already showing fine on the single product pages, please see the screenshot: https://ibb.co/Msf9nTN

2. Which filters do you want to customize? Can you please share the screenshot for a better understanding?

Best Reagrds.

December 14, 2024 at 2:08 pm #622419

madmoon.realestate
Participant

hi

Some products are not displaying at all. I will attach a photo and some links for you.

https://scholar-all.com/product/%d8%aa%d8%ae%d8%b2%d9%8a%d9%86-%d8%b3%d8%ad%d8%a7%d8%a8%d9%8a-%d8%a8%d8%b3%d8%b9%d8%a9-5-%d8%aa%d9%8a%d8%b1%d8%a7%d8%a8%d8%a7%d9%8a%d8%aa-%d8%b9%d9%84%d9%89-onedrive-%d9%84%d8%a3%d9%8a-%d8%ac%d9%87/

https://scholar-all.com/product/%d9%85%d9%83%d8%aa%d8%a8%d8%a9-%d8%b6%d8%ae%d9%85%d8%a9-scribd/

https://scholar-all.com/product/%d8%a7%d8%a8%d8%aa%d9%83%d8%a7%d8%b1-%d8%b9%d8%b1%d9%88%d8%b6-%d8%aa%d9%82%d8%af%d9%8a%d9%85%d9%8a%d8%a9-beautiful-ai-pro/

https://scholar-all.com/product/%d8%a3%d8%af%d8%a7%d8%a9-%d8%a7%d9%84%d9%83%d8%aa%d8%a7%d8%a8%d8%a9-%d9%88%d8%a5%d8%b9%d8%a7%d8%af%d8%a9-%d8%a7%d9%84%d8%b5%d9%8a%d8%a7%d8%ba%d8%a9-quillbot-premium/

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December 14, 2024 at 6:51 pm #622484

Aizaz Imtiaz Awan
Keymaster
Xtemos team

Hello,

Please edit the products >> from the Advanced tab >> Enable the Review: https://ibb.co/nDt8qr6

Best Regards.
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