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Emergency help – Menus are broken :(

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • December 13, 2024 at 11:26 am #622121

    ceyhun.byrk
    Participant

    Hello, I haven’t made any updates to my website, but the menus are broken. We could not solve the problem, can you please help?

    https://prnt.sc/dgJGoCdaLNqD

    December 13, 2024 at 11:31 am #622127

    ceyhun.byrk
    Participant

    It doesn’t work on the mobile menu = https://prnt.sc/L57Mv5GsdTno

    Please help, we are very victimized. 🙁

    December 13, 2024 at 11:41 am #622136

    Artem Temos
    Keymaster

    Hello,

    Please disable any plugins not directly related to our theme and switch to the child theme in Appearance -> Themes.. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

    December 13, 2024 at 11:43 am #622139

    ceyhun.byrk
    Participant

    I have attached admin panel information, can you please enter and take a look?

    December 13, 2024 at 12:20 pm #622151

    Artem Temos
    Keymaster

    Please temporarily disable any plugins not directly related to our theme and switch to the child theme in Appearance -> Themes.

    December 13, 2024 at 12:32 pm #622157

    ceyhun.byrk
    Participant

    I don’t want to do anything wrong. Please You do it.

    December 13, 2024 at 1:01 pm #622169

    Artem Temos
    Keymaster

    Sorry, but you need to disable them by yourself so we don’t break anything on your website.

    December 13, 2024 at 2:21 pm #622205

    ceyhun.byrk
    Participant

    I fixed it myself 🙂 Thank you very much for not leaving me alone.

    December 13, 2024 at 3:04 pm #622220

    Artem Temos
    Keymaster

    OK, great. Feel free to contact us if you have any further questions.

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Viewing 9 posts - 1 through 9 (of 9 total)

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