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Header Logo is Not Being Changed

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  • December 13, 2024 at 1:12 pm #622177

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    Participant

    Hello,
    Please see screenshot I attached. I used your Woodmart themes before I didn’t had this problem. I tried to upload logo as PNG and SVG but it is still same. No matter what I put in, the Mercury logo stays.

    – All patches already applied
    – Deleted the browser cache and tried again.
    – File size is not much bigger (as mb and pixels)

    Could you help me to solve that ?

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    December 13, 2024 at 3:48 pm #622240

    Luke Nielsen
    Keymaster

    Hello,

    Please send access to the admin panel so we can check the site settings.

    Thank you in advance.

    Kind Regards

    December 13, 2024 at 4:29 pm #622253

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    Participant

    Thank you, it is below.

    December 13, 2024 at 5:19 pm #622279

    Luke Nielsen
    Keymaster

    Hello,

    Please clarify which login you have because you only left the password.

    Thank you in advance.

    Kind Regards

    December 13, 2024 at 5:21 pm #622282

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    Participant

    Hello,
    Sorry here it is.

    December 13, 2024 at 5:23 pm #622285

    Luke Nielsen
    Keymaster

    Hello,

    It looks like access is wrong – https://prnt.sc/b-NMq9cI2k32

    Could you please update it?

    Kind Regards

    December 13, 2024 at 5:26 pm #622286

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    Participant

    Hello,
    Sorry, I’m so tired today. Apologize 🙂

    December 13, 2024 at 6:51 pm #622315

    Luke Nielsen
    Keymaster

    Hello,

    the logo is made incorrectly, without height and width attributes, you need to expose them by opening the svg in a convenient text editor, for example vs code and manually expose these attributes, as in the screenshot – https://monosnap.com/file/f524iFtnmm0LBb8FZnQ0uil8ENL6Lm

    Kind Regards

    December 16, 2024 at 9:43 am #622671

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    Participant

    Hello again and good morning,
    I wish you have a nice week.

    I’m zero about coding. I tried to add weight code from your mercury logo file but it does not work. So I’m sharing the source file which I got from the designer. I hope that you will help me to solve this.

    December 16, 2024 at 11:15 am #622702

    Luke Nielsen
    Keymaster

    Hello,

    You have a few headers on your website, please edit this one https://prnt.sc/AbBHaYBa8q2u and change the logo there as well.

    On the home page you have the overlap header that is defined in the Home page settings – https://prnt.sc/iczhDj_OmXX7 and there the right logo is already defined.

    Kind Regards

    December 16, 2024 at 11:17 am #622703

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    Participant

    Mr. Nielsen,
    Thank you so much for your help.

    December 17, 2024 at 10:34 am #623099

    Luke Nielsen
    Keymaster

    Most Welcome.

    If you do not mind, can you please leave 5 stars rating for our theme by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in future. It would encourage our work a lot. If you like our Theme and Support.

    Have a great day.

    Kind Regards

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