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Free gift – is not adding to the list

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • December 16, 2024 at 7:04 pm #622961

    lucky
    Participant

    Hi guys
    I don’t know what the problem is now, but i see that the free gift that is appearing on cart page with add to cart button, does not add this product to the list of items customer has in his/her cart, when language is in English (wpml). the message reads that “Gift product added successfully.” however it does not appear on the list, also not on checkout page.
    When customer is on French language (default language) , then it does add the free gift to the list.
    Thanks!

    December 17, 2024 at 10:06 am #623085

    Artem Temos
    Keymaster

    Hello,

    Please send us your admin access so we can check this issue.

    Kind Regards

    December 17, 2024 at 12:22 pm #623154

    lucky
    Participant

    thanks, see below

    December 18, 2024 at 1:51 pm #623535

    Artem Temos
    Keymaster

    Hello,

    You can fix it by applying patch # 623514. To do this, go to Dashboard -> WoodMart -> Patcher, find the corresponding patch and click on the “Apply” button. Let us know if it works for you.

    Kind Regards

    December 18, 2024 at 3:04 pm #623560

    lucky
    Participant

    Hi Artem,
    I don’t see this patch number.

    I have only these two , which i have applied now. Could you please reply asap because waiting 2 days for reply that does not help at all is really disappointing. thanks

    Patch ID
    Description
    Date
    622808
    FIXED: Calculate Estimate Delivery date on order details. (Topic)

    2024-12-16 13:40:18
    Applied
    621491
    FIXED: Product Additional Information table element with WPBakery issue. (Topic)

    2024-12-11 11:12:28
    Applied

    December 18, 2024 at 3:20 pm #623569

    Artem Temos
    Keymaster

    Make sure that you are running the latest version of the theme – 8.0.5.

    Kind Regards

    December 18, 2024 at 5:37 pm #623647

    lucky
    Participant

    great all works well 🙂 i see that based on this topic you’ve created this patch, happy i could contribute 🙂

    December 18, 2024 at 6:14 pm #623661

    Artem Temos
    Keymaster

    You are always welcome. Feel free to contact us if you have any further questions.

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