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Bug with Siteground Memcache and saving Gutenberg

Viewing 6 posts - 1 through 6 (of 6 total)
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  • December 18, 2024 at 2:28 pm #623544

    Euan
    Participant

    I have found a weird bug, if memcache is turned on in Siteground optimizer, (using Gutenberg), saving Woodmart Layouts and Html blocks break on the front end.

    If we then turn off memcache and save these layouts again they work and render properly.

    December 18, 2024 at 3:26 pm #623574

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Could you please send us a link to your website where we can see this issue?

    Kind Regards

    December 18, 2024 at 5:49 pm #623649

    Euan
    Participant

    Already done that, check the private

    December 18, 2024 at 6:14 pm #623660

    Artem Temos
    Keymaster

    We don’t see any broken layouts on your website. Could you please send us a screenshot and a direct link?

    December 18, 2024 at 6:28 pm #623666

    Euan
    Participant

    Please read the first message and follow these steps.

    1. Login with details provided
    2. Go to layouts and edit the “new layout98” and hit save.
    3. Go to any category on the frontend, it will be broken
    4. Go to back end and click sg optimizer>caching and disable memcache
    5. Go back to the “new layout98” and save again.
    6. Revisit any category and you will see it works properly.

    Memcache breaks saving on the backend of template files and html blocks

    December 18, 2024 at 6:31 pm #623669

    Euan
    Participant

    When you hit save with memcache on there is a delay of 8 seconds roughly. When you hit save without memcache on it saves in 3 seconds. There is a bug somewhere

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Viewing 6 posts - 1 through 6 (of 6 total)