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Issue with Session Expiration on Checkout

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  • December 19, 2024 at 1:22 am #623736

    gvangvaloo
    Participant

    I am experiencing an issue on my WooCommerce site where the checkout page refreshes and displays a “Session Expired” message when attempting to complete a purchase using the Cash on Delivery or Bank Transfer payment methods. However, when I switch to a different theme, the issue is resolved, and everything works as expected.

    December 19, 2024 at 3:12 am #623745

    gvangvaloo
    Participant

    As I investigated, it works in Elementor version 3.25.10, but in version 3.25.11, there is an issue with your theme on the checkout page. Please resolve this.

    December 19, 2024 at 10:33 am #623804

    Artem Temos
    Keymaster

    Hello,

    Please record a short video so we can reproduce the issue. Also, provide us with your admin access so we can test with both themes.

    Kind Regards

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Viewing 3 posts - 1 through 3 (of 3 total)