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The thank you page does not appear after order confirmation.

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  • Author
    Posts
  • December 21, 2024 at 11:22 am #624364

    ozdigi
    Participant

    Hello, after the order confirmation, the order is placed, but it is not directed to the thank you page.

    It gives the following warning: An error occurred while processing your order. Please check if there have been any changes to your payment method before reordering and
    your order history
    Check it out.

    December 21, 2024 at 6:24 pm #624450

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please check how it works with the default WordPress theme and Woocommerce Storefront theme just to check whether the issue is with our theme or not. Also, please check the site with our theme but only with the theme default plugins activate, and deactivate all the 3rd party plugins from the site.

    If it works fine with the default WordPress theme then provide the admin panel login details of the website to check it myself and help you out accordingly.

    Best Regards

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Viewing 2 posts - 1 through 2 (of 2 total)