Home Forums WoodMart support forum The thank you page does not appear after order confirmation.

The thank you page does not appear after order confirmation.

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #624364

    ozdigi
    Participant

    Hello, after the order confirmation, the order is placed, but it is not directed to the thank you page.

    It gives the following warning: An error occurred while processing your order. Please check if there have been any changes to your payment method before reordering and
    your order history
    Check it out.

    #624450

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please check how it works with the default WordPress theme and Woocommerce Storefront theme just to check whether the issue is with our theme or not. Also, please check the site with our theme but only with the theme default plugins activate, and deactivate all the 3rd party plugins from the site.

    If it works fine with the default WordPress theme then provide the admin panel login details of the website to check it myself and help you out accordingly.

    Best Regards

    #624507

    ozdigi
    Participant

    Hi it worked fine with Storefront theme.

    Attachments:
    You must be logged in to view attached files.
    #624509

    ozdigi
    Participant

    It worked now thank you.

    #624654

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Sounds Great! that your issue has been solved.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

Viewing 5 posts - 1 through 5 (of 5 total)

The topic ‘The thank you page does not appear after order confirmation.’ is closed to new replies.