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Dynamic Discounts Block Not Showing on Secondary Language (WPML and WoodMart)

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  • #624648

    ms.milspil
    Participant

    Hello,

    I am experiencing an issue with the dynamic discounts block on my WooCommerce-based website using the WoodMart theme. The site is bilingual (Ukrainian and Russian) and uses WPML for translation.

    Here are the details of the issue:

    The dynamic discounts block (highlighted in the attached screenshot) is displayed correctly on the primary (Ukrainian) version of the website.
    However, this block is not visible on the secondary (Russian) version of the website, even though both versions use the same settings.
    The WoodMart theme is advertised as multilingual-compatible, and WPML is functioning properly for other aspects of the site.
    Steps to Reproduce:
    Open the Ukrainian version of the product page, e.g., https://filler.com.ua/revolax-sub-q-lidocaine/.
    The dynamic discounts block is displayed correctly under the price and product description.
    Switch to the Russian version of the same product page, e.g., https://filler.com.ua/ru/filler-revolax-sub-q-lidocaine-11-ml-revolaks-sab-kyu-lidokain/.
    The block is missing.
    What I Have Tried:
    Ensured that WPML is correctly configured for translating custom fields and plugins.
    Checked the settings in WoodMart’s Theme Settings and WooCommerce but could not find any relevant options to resolve the issue.
    Verified that the dynamic discounts block is enabled for all products.
    Could you please advise on how to make this block visible on the Russian version of the site? If additional information or credentials are required, I can provide them.

    Thank you in advance for your support!

    • This topic was modified 7 hours, 37 minutes ago by ms.milspil.
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    #624667

    Artem Temos
    Keymaster

    Hello,

    Please provide us with your admin access so we can log in and check this on your end.

    Thank you in advance.

    #624677

    ms.milspil
    Participant

    Hello,

    Thank you for your response. Please find the admin access details in Extra information

    Thank you in advance for your assistance!

    #624786

    Artem Temos
    Keymaster

    Hello,

    You can fix it by applying patch # 624782. To do this, go to Dashboard -> WoodMart -> Patcher, find the corresponding patch and click on the “Apply” button. Let us know if it works for you.

    Kind Regards

    #624790

    ms.milspil
    Participant

    Hello,

    Thank you for the quick support! I have applied patch #624782, and the issue has been successfully resolved. The dynamic discounts block is now visible on both the primary and secondary languages.

    I appreciate your assistance!

    Kind regards, MIL SPIL.

    #624830

    Artem Temos
    Keymaster

    You are always welcome. Feel free to contact us if you have any further questions.

Viewing 6 posts - 1 through 6 (of 6 total)

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