Home › Forums › WoodMart support forum › lost password

lost password

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • December 23, 2024 at 7:58 pm #624892

    aziztoubou2022
    Participant

    please I can’t create a page. I lost password

    and where I receive the link reset password I can’t open it and he redirect to the page lost password created by another plugin

    please help me to solve this error

    December 24, 2024 at 2:26 pm #625084

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Have you lost the admin user password of the site? If yes, then you can easily reset the password from the Cpanel.

    Please ask the hosting provider support and ask him about the process to reset the password from Cpanel.

    Best Regards.

    December 24, 2024 at 4:10 pm #625124

    aziztoubou2022
    Participant

    please i mean customers can’t change passwords and they can’t open the link received where they trying to reset password

    December 25, 2024 at 9:51 am #625225

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Could you please test the same thing with default WordPress themes like twenty twenty four or storefront so it will be clear that this is the theme issue or not.

    Because it is a part of the WooCommerce plugin, not the theme. That is why you need to check it with the default WordPress theme first and see how it works to understand if it is related to WoodMart or not.

    Best Regards

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)