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Texts are missing since update to 8

Viewing 4 posts - 1 through 4 (of 4 total)
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  • December 24, 2024 at 7:30 pm #625175

    computermobil
    Participant

    Hi Luke.
    We have a problem with some blog postings.
    Since uograde to version 8 (no matter which one) some text is missing in the post.
    We did not realise it until someone told us.
    Here are two example Links. The first one is Theme Version 7.6. and the post looks like it should and the second is theme version 8.0.6 with missing text.
    FYI The headlines and text what is in the HTML Block is there, but not the text what is in the post (I think thats marked with <p> usually)
    I tested earlier versions of WPBakery as well, but that did not help, so must be a theme issue.
    Example Link correct view:
    https://www.vitelly.de/blog/kinderwunsch-blog/blastozyste/
    Example Link with missing text:
    https://vistage.123host.at/blastozyste/
    You have the admin access to the “visage” site from an earlier help, in case not, let me know.
    Thank you very much in advance, before this issue is not solved we are unable to update.

    Kind regards, and merry Christmas

    December 25, 2024 at 11:46 am #625246

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Maybe there is an issue with the 3rd party plugins. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I will check and give you a possible solution.

    Best Regards.

    December 25, 2024 at 12:12 pm #625254

    computermobil
    Participant

    Hi Aizaz.
    Thank you for looking after me.
    All third party plugins are already disabled., but the issue is still there.
    Send you the admin access in private.
    Its a stagin site, so no worry.
    Thank you in advance!

    December 26, 2024 at 11:22 am #625432

    Bogdan Donovan
    Keymaster

    Hi,

    Thank you for bringing this issue to our attention. It indeed appeared in the latest update and will be fixed in the next theme update. As a temporary solution, please use the following custom code, which should be added to the Global Custom CSS Area in Theme Settings:

    .post-single-page .wd-entry-content > .wpb-content-wrapper > p {
    display: block;
}

    Let us know if you need further assistance!

    Kind Regards

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Viewing 4 posts - 1 through 4 (of 4 total)