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Just plain text displaying in order or other emails

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  • #625187

    kidsdial4
    Participant

    before html content/ table everything was displaying inside the emails.

    but after we pointed from ip to new domain, just plain text are displaying in email.

    please tell me what i should do to display emails with html content as before.

    It is for all email templates of our website

    #625290

    Hello,

    Please check how it works with the default WordPress theme and Woocommerce Storefront theme just to check whether the issue is with our theme or not. Also, please check the site with our theme but only with the theme default plugins activate, and deactivate all the 3rd party plugins from the site.

    If it works fine with the default WordPress theme then provide the admin panel login details of the website to check it myself and help you out accordingly.

    Best Regards

Viewing 2 posts - 1 through 2 (of 2 total)