I can not add youtube link on the product page
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I input the youtube link on the product page and save it ,but after I rechecked the page, it did not succeed, how to fix it.
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Hello,
Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.
Best Regards
Hello,
May be there is an issue with the 3rd party plugins. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.
Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know I will check and give you a possible solution.
Best Regards.
I think this is your them bug, because I deactived all the 3rd party plugins, but the problem remains
Hello,
Please confirm the permission for plugins deactivation and switching to the parent/default theme for testing.
Looking forward to collaborating with you!
Best Regards
you check check from the following staging site
I confirm the permission for plugins deactivation and switching to the parent/default theme for testing
Hello,
The issue on your site has been successfully resolved. I deactivated the third-party plugins and activated the parent theme, which resolved the problem. For your reference, I created a test product and added a YouTube video link, and it is functioning correctly. Please review your site, and if needed, reactivate the plugins one by one to identify which one may be causing the issue.
Best Regards
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