Cross-Sells doesn’t show up
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I added a cross sells product to the product and set it to display in the shopping cart,
but it is not actually displayed.
Please help check it, thank you!
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Hello,
May be there is an issue with the 3rd party plugins. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.
Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know I will check and give you a possible solution.
Best Regards
Finally found the reason.
After turning on Show single variation, Cross Sells will not be displayed.
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Hello,
Thank you for your update. It’s great to hear that you’ve identified the cause of the issue. When the Show Single Variation option is enabled, variations are treated as individual products. As a result, they do not appear in the Cross-Sells section. However, if you assign a simple product as a Cross-Sell, it will display correctly.
If you need further assistance or clarification, feel free to reach out.
Best Regards
.
