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Edit the category block on the main page.

Viewing 23 posts - 1 through 23 (of 23 total)
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  • December 27, 2024 at 12:07 pm #625658

    tabaliukdenis
    Participant

    Hello, when I try to edit the category block on the main page using Elementor (replace the demo categories with my own), which I created following the example of existing ones (Products >Categories), after publishing the changes in Elementor, the main page stops displaying correctly. Please explain where I am making a mistake?

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    December 27, 2024 at 12:16 pm #625663

    tabaliukdenis
    Participant

    The main page stops displaying correctly.

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    December 27, 2024 at 12:26 pm #625665

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

    December 27, 2024 at 12:56 pm #625680

    tabaliukdenis
    Participant

    Admin access

    December 27, 2024 at 3:18 pm #625734

    Artem Temos
    Keymaster

    Sorry, but the password seems to be wrong and we can’t access your dashboard.

    December 27, 2024 at 3:22 pm #625739

    tabaliukdenis
    Participant

    Admin access.

    December 27, 2024 at 3:42 pm #625745

    Artem Temos
    Keymaster

    We can’t access with this information too.

    December 27, 2024 at 3:51 pm #625748

    tabaliukdenis
    Participant

    admin access

    December 27, 2024 at 5:57 pm #625800

    Artem Temos
    Keymaster

    Still the same. We can’t enter your website dashboard.

    December 27, 2024 at 6:18 pm #625804

    tabaliukdenis
    Participant

    Admin access. I’m sorry, now it’s correct, you can enter.

    December 27, 2024 at 6:46 pm #625807

    Artem Temos
    Keymaster

    It looks like the same password. Maybe the username is wrong?

    December 27, 2024 at 6:51 pm #625811

    tabaliukdenis
    Participant

    Now it’s correct, you can enter. Just checked

    December 27, 2024 at 6:55 pm #625812

    tabaliukdenis
    Participant

    For some reason when I submit the correct code the system changes it. I took a screenshot of the password. Username is valid

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    December 27, 2024 at 7:09 pm #625814

    tabaliukdenis
    Participant

    Ще один якщо акаунт.

    December 27, 2024 at 7:12 pm #625815

    tabaliukdenis
    Participant

    Another if account.

    December 28, 2024 at 11:28 am #625882

    tabaliukdenis
    Participant

    Good morning, just wanted to ask if you were able to access my dashboard? I am in no way hurrying you, I am just interested

    December 30, 2024 at 10:22 am #626094

    Artem Temos
    Keymaster

    Hello,

    Sorry for the delay in responding. As we can see, you have successfully set your categories on the home page. Have you sorted it out?

    Kind Regards

    December 30, 2024 at 4:04 pm #626251

    tabaliukdenis
    Participant

    Добрий день, з цим я розібрався. Але не можу зрозуміти чому категорії не змінюються на інших сторінках, наприклад на сторінці каталогу, відображаються демо категорії. Поясніть, будь ласка, як це виправити.

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    December 30, 2024 at 4:06 pm #626253

    tabaliukdenis
    Participant

    Good afternoon, I figured it out. But I can’t understand why the categories don’t change on other pages, for example, on the catalog page, demo categories are displayed. Please explain how to fix this.

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    December 30, 2024 at 4:06 pm #626255

    tabaliukdenis
    Participant

    Good afternoon, I figured it out. But I can’t understand why the categories don’t change on other pages, for example, on the catalog page, demo categories are displayed. Please explain how to fix this

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    December 30, 2024 at 4:27 pm #626261

    Artem Temos
    Keymaster

    This page is made with our custom layout. You can find and edit custom layouts in Dashboard -> WoodMart -> Layouts. Check the screenshot https://monosnap.com/file/mrAzThA48mGVcRBaXGJb6D4SK8ml7u

    December 30, 2024 at 4:36 pm #626263

    tabaliukdenis
    Participant

    Thank you very much.

    December 30, 2024 at 4:49 pm #626270

    Artem Temos
    Keymaster

    You are always welcome. Feel free to contact us if you have any further questions.

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