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Can’t change anything on theme settings

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  • #626062

    Boutique
    Participant

    Hi,

    I started to modify the theme a few days ago. When I activated it, the images didn’t appear. I removed it and reinstalled. It started to work on the second attempt but I can’t save anything on theme settings now. The other things seem to work. I see forbidden error on /wp-admin/options.php . We checked the .htaccess file. I tried to disable mod security. I checked file permissions, deactivated all plugins. I contacted the host provider. They couldn’t solve it.
    When I removed the theme and reinstalled it, the license didn’t seem to be active. I tried to activate it again. It didn’t let me do it and told to deactivate it here on xtemos first. I deactivated here and rewrote the license code on WordPress. It seems activated now but I don’t know if this caused any issues.

    #626069

    Boutique
    Participant

    Please disregard this question. When I disabled the CDN, it started to work.

    #626106

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Sounds Great! that your issue has been solved.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

Viewing 3 posts - 1 through 3 (of 3 total)

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