Mobile header and footer logo not showing

This topic has 14 replies, 2 voices, and was last updated 1 day, 12 hours ago by bogavacm00.

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December 30, 2024 at 1:26 pm #626177

bogavacm00
Participant

Hi,

How to fix that my logo doesn’t show on mobile but is showing on PC.
I have attached screenshot for you to see.

Thanks in advance

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December 30, 2024 at 5:18 pm #626284

Luke Nielsen
Keymaster

Hello,

Currently, I see that the logo appears on mobile – https://prnt.sc/0p2NZ7R9idiX , https://prnt.sc/H7UwuN0m2iS7

Let me know if you have sorted it out.

Kind Regards

December 30, 2024 at 10:39 pm #626330

bogavacm00
Participant

I uploaded the same logo for header and footer. How can I fix footer logo?

December 31, 2024 at 5:37 pm #626485

bogavacm00
Participant

Still the same issue, when I acces the site via phone it doesn’t show the logo adequately.
Sending phone ss of the logo, it should be the same as header logo.

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January 2, 2025 at 12:35 pm #626717

Luke Nielsen
Keymaster

Hello,

Send me access to the admin panel so I can check how you configured the footer.

Thank you in advance.

Kind Regards

January 2, 2025 at 1:49 pm #626740

bogavacm00
Participant

Sent

January 2, 2025 at 4:44 pm #626829

Luke Nielsen
Keymaster

Hello,

You have defined 1 image for all devices in the Footer – https://prnt.sc/pV2FFU4PPIPS so add an additional 1 image and hide it for desktop, and show it for mobile devices – https://prnt.sc/lSneJ0ouUn7j as a result you will have another image for mobile devices in Footer.

Kind Regards

January 2, 2025 at 5:34 pm #626845

bogavacm00
Participant

Can you explain me in more detail how to do it or if you can do it for me. I’ve uploaded the logo in attachment.

Thanks in advance

January 2, 2025 at 5:35 pm #626846

bogavacm00
Participant

You have logo in media library…

January 2, 2025 at 5:41 pm #626848

Luke Nielsen
Keymaster

Hello,

Please clear the cache and check the footer’s logo.

As for the header, it should be changed via Header builder – https://prnt.sc/I7VnEbTj_eQP

Kind Regards

January 2, 2025 at 6:39 pm #626874

bogavacm00
Participant

You did it but with png file for mobile. Thanks anyways

January 2, 2025 at 6:44 pm #626877

Luke Nielsen
Keymaster

Sorry, you can edit that HTML Block and set the image you want – https://prnt.sc/IftuaWZCieZF

Kind Regards

January 2, 2025 at 7:09 pm #626888

bogavacm00
Participant

I set different svg file but it doesn’t work, same problem.

January 3, 2025 at 10:57 am #627006

Luke Nielsen
Keymaster

Hello,

Currently, I see that the png logo is defined (https://prnt.sc/f8HBot_lRb8j), clarify which SVG image is not working, or define that image as a logo in the Footer so I can check it.

Kind Regards

January 3, 2025 at 2:58 pm #627112

bogavacm00
Participant

I just want the same logo for mobile version that I’ve put for desktop version.
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