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Share Product on Facebook Page doesn’t show Product Image or information

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • January 2, 2025 at 2:59 am #626618

    Elena
    Participant

    Hi,
    single product page when click on Facebook icon to share the product on Facebook, it doesn’t show the
    Image of the product and Link to the product.

    thanks

    January 3, 2025 at 7:16 am #626942

    Hung Pham
    Keymaster

    Hi Elena,

    Thanks for reaching to us and appreciate your patience.

    I kindly request that you utilize an SEO plugin to incorporate the required Open Graph (OG) image and OG description to your website’s pages, posts, and products.

    Please remember to clear the Facebook cache for any products or pages that have been previously shared. You can do so by using the following tool: https://developers.facebook.com/tools/debug/sharing/

    Best Regards,

    January 5, 2025 at 2:54 am #627406

    Elena
    Participant

    I do have Yoast SEO plugin and I did clear cache and still not show, can you look please

    January 5, 2025 at 3:30 am #627409

    Elena
    Participant

    with Yoast SEO need pay for this https://prnt.sc/HN8dpa43hYpk

    January 5, 2025 at 4:17 am #627410

    Elena
    Participant

    I try different SEO plugin and not working with them also

    January 6, 2025 at 9:54 am #627505

    Hung Pham
    Keymaster

    Hi Elena,

    Thanks for your patience.

    Preview section is premium feature and it out of our controls, but you can upload Social sharing image anyway.

    Also, please also purge cache and try again.

    Best Regards,

    January 6, 2025 at 10:43 pm #627805

    Elena
    Participant

    I did try and im out of idea, can you look please I give you admin information thanks

    January 7, 2025 at 2:07 pm #627974

    Hung Pham
    Keymaster

    Hi Elena,

    I am sorry but I provided all the possible solutions from our side. For specialized assistance and potential solutions, I kindly suggest that you reach out directly to the WooCommerce plugin’s support team https://wordpress.org/support/plugin/woocommerce/, who are better equipped to provide you with the guidance you requires or You need to find a third party plugin to achieve more functionality that best suits you.

    Regards,

    January 7, 2025 at 4:39 pm #628035

    Elena
    Participant

    thanks I will do

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Viewing 9 posts - 1 through 9 (of 9 total)