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free shipping is shown but total amount of the cart is below min

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  • #627422

    favor.hr
    Participant

    Greetings,

    we’ve encountered a problem concerning the Woodmart theme and the Woocommerce free shipping option based on (sole) minimum amount.

    In the woocommerce settings the Free shipping option is set and the minimum amount is set to 150€

    Despite that, in out txt.solipapar.com staging an error occured because the free shipping is shown despite the fact that the total amount of the cart is below the required minimum

    You can clearly see that even the Free shipping bars shows that the amount was reached, but in reality the cart amount is only 62,58€

    – pic 1

    Can you please assist us in finding the solution to this problem?

    The option works only when the Free shipping bar is set to:
    – pic 2
    Can you check this conflict between woodmart options and woocommerce.

    Thank you.

    • This topic was modified 1 year, 6 months ago by favor.hr.
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    #627537

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

Viewing 2 posts - 1 through 2 (of 2 total)