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Issue with the main category image

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
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  • #628215

    RD
    Participant

    Hi,
    I added to each category main image. when I am going to the category I can see the image on top but when I am using the “product categories” navigation to change category it’s not loading the image.
    please check the video I attach.

    #628294

    Luke Nielsen
    Member

    Hello,

    Thank you for the video. Send me access to the admin panel so I can investigate your settings.

    Looking forward to collaborating with you!

    Kind Regards

    #629037

    RD
    Participant

    Hi,
    below you can find the details.

    #629235

    Luke Nielsen
    Member

    Hello,

    The issue in the layout conditions, https://prnt.sc/VqIw01T0ku6s , you need to add a condition for all archives and then it will work well.

    Kind Regards

    #629243

    RD
    Participant

    but I have another layout for all the other pages since the shop page have different image and without creating a seperate layout for the shop page, how can I change the shop page image?

    thanks.

    #629504

    Luke Nielsen
    Member

    Hello,

    I see that you use the default element as a page title, try to use ours – https://prnt.sc/6S8Md7TlgQOS

    Also, enable it in Theme Settings – https://prnt.sc/1vMdVdg9Qnrh

    I await your response.

    Kind Regards

    #629548

    RD
    Participant

    Hi,
    I tried that, it’s not working. please try it yourself as well.
    I need to image of the category will change once the use click on the sub-menu category and right now it’s just loading the category without the image.
    also, when I am adding the “page title” element the design is different and there are no option to design it as I want.
    (I tried to remove my title and menu and put the page title – did no worked)

    thanks.

    #630007

    Luke Nielsen
    Member

    Hello,

    After looking deeper, I found that you use dynamic tags in Elementor Pro, unfortunately, it cannot work properly with our Ajax Shop, so if you want to use dynamic tags, you need to disable our Ajax Shop – https://prnt.sc/qlOF_WtY6XpL

    Kind Regards

Viewing 8 posts - 1 through 8 (of 8 total)