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Issue with Header Updates Not Reflecting

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  • January 11, 2025 at 5:20 pm #628976

    cacecuo019
    Participant

    Dear Support Team,

    I am experiencing an issue with the WoodMart theme. Whenever I make changes to the header section and save them, the updates do not appear on the live site. I have tried clearing the cache and refreshing the page, but the problem persists.

    Could you please assist me in resolving this issue?

    Thank you in advance for your help!

    • This topic was modified 1 year, 6 months ago by cacecuo019.
    January 13, 2025 at 10:20 am #629141

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

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