Layout Issue after update from 7.6 version
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after upgrading from version 7.6 to version 8.0.6, the site style is completely corrupted. there are no customizations of any kind. the problem seems to be the new grid system. is there any fix to implement?
I have now restored a previous backup and am configuring a development environment to replicate the problem.
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Hello,
Thank you so much for purchasing our theme and contacting our support center.
Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
– WoodMart core
– WooCommerce
– Elementor/WPBakery Page Builder
Thank you in advance.
we have a copy of the site in a subdomain, where I have deactivated all the plugins and left active only those you indicated to me.
I installed the update and the layout problem occurs here too. We have 4 other e-commerce sites with the same problem and we urgently need to resolve them. Thanks very much
As we can see, the theme still loads CSS files from the previous version https://monosnap.com/file/1HxrzctLpWln0BMmklR1VyTdHTSsUx
Either the theme was not updated correctly or you have some cache for static files like CSS on your website.
Try to reinstall the theme and clear all the caches on your website.
Kind Regards
OK
There is varnish cache installed on the hosting.
I have purged the cache and now everythings work
thanks
Great, we are glad that you sorted it out. Feel free to contact us if you have any further questions.
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