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Mobile version shows in the desktop

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  • January 20, 2025 at 5:37 am #630953

    dimitrisv
    Participant

    Hello,

    We are having a huge issue after migrating our site from Cloudways/Cloudflare (enterprise package via Cloudways) to another hosting with Cloudflare Pro.

    The homepage and almost all pages of the site in the desktop, display the mobile version.

    We are using WP Rocket (but the issue is not related to WP Rocket because we have used the ?nowprocket param and the issue persists)

    We have even paused Cloudflare and placed the site in development mode and the issue still persists.

    Please advise.

    • This topic was modified 1 year, 5 months ago by dimitrisv.
    January 20, 2025 at 5:41 am #630954

    dimitrisv
    Participant

    Credentials provided

    January 20, 2025 at 10:54 am #631028

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    Thank you for reaching out to us. We’re here to help! To assist you more effectively, could you please provide additional details regarding the issues you’re experiencing? Including screenshots and a step-by-step guide to reproduce the problem on your website would greatly aid us in diagnosing and resolving the issue.

    We appreciate your cooperation and look forward to assisting you further.

    Best regards,

    January 20, 2025 at 12:06 pm #631068

    dimitrisv
    Participant

    Hi Artem!

    The issue was fixed by the host. It had to do with the active of mobile device support of the Nginx!

    Cheers mate!

    January 20, 2025 at 12:20 pm #631076

    Artem Temos
    Keymaster
    Xtemos team

    Great, we are glad that you sorted it out. Feel free to contact us if you have any further questions.

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