Mobile bottom navbar not showing

This topic has 8 replies, 2 voices, and was last updated 9 hours, 46 minutes ago by Artem Temos.

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January 21, 2025 at 12:45 pm #631444

Milos Spasic
Participant

Hello,

We have a problem with the Woodmart theme, Mobile bottom navbar is not showing even it is turned on to be shown in theme settings.

I really appreciate any help you can provide.

Regards

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January 21, 2025 at 1:02 pm #631447

Artem Temos
Keymaster

Hello,

Thank you so much for purchasing our theme and contacting our support center.

Please disable al plugins that aren’t related to our theme temporarily and switch to the parent theme so we can investigate this issue.

Kind Regards
XTemos Studio

January 21, 2025 at 1:09 pm #631452

Milos Spasic
Participant

Will all settings in the child theme remain if we temporarily switch to the parent theme and switch back to the child theme?

January 21, 2025 at 1:30 pm #631468

Artem Temos
Keymaster

The only problem that may occur when you switch between themes in Appearance -> Themes is that widgets may lose their positions. It is a WordPress behavior and we are not able to fix this in our theme scope. Now, you need to go to Appearance -> Widgets and move all widgets to appropriate positions.
As a workaround, you can backup your widgets configurations using this plugin https://wordpress.org/plugins/widget-importer-exporter/

Regards

January 21, 2025 at 2:43 pm #631525

Milos Spasic
Participant

We have disabled al the plugins that aren’t related to Woodmart theme and switched to the parent theme.

Mobile bottom navbar is now showing. But that does not solve our issue.

January 21, 2025 at 3:19 pm #631542

Milos Spasic
Participant

We have switched back to the child theme and activated all the plugins and Mobile bottom navbar is showing.

Our conclusion is that the theme has some bug with the settings it saves in the database, so those settings were reset when changing the theme.

Do you have some any explanation for this?

January 21, 2025 at 5:58 pm #631612

Artem Temos
Keymaster

It can’t be caused by the fact that you switch the theme from child to parent. Most likely, you had some cache on your website which cleared when you disabled and enabled plugins.

January 21, 2025 at 6:00 pm #631613

Milos Spasic
Participant

But that is a dev site, we do not use any caching plugin on that site.

January 21, 2025 at 6:29 pm #631626

Artem Temos
Keymaster

Maybe you had some PHP error on your website but we can’t say exactly since it works correctly at the moment.
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