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Error when accessing “Product”->“All Product”.

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  • January 21, 2025 at 6:45 pm #631632

    skyshl.net
    Participant

    When I access “Product”->“All Product”, the following error message is displayed:
    “There has been a critical error on this website. Please check your site admin email inbox for instructions. If you continue to have problems, please try the support forums.
    Learn more about troubleshooting WordPress.”
    Attached is the file of the error?
    please help me!

    January 21, 2025 at 6:46 pm #631634

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    Thank you so much for contacting our support center.

    To better assist you, could you kindly test the functionality with default WordPress themes such as TwentyTwenty or WooCommerce Storefront? This will help us determine whether the issue stems from our theme or elsewhere.

    Regards

    January 21, 2025 at 6:48 pm #631637

    skyshl.net
    Participant

    The Private content is the erro message.Please check it.

    January 21, 2025 at 6:57 pm #631641

    skyshl.net
    Participant

    Dear support

    I have changed to the “TwentyTwenty-Five” theme, but when I go to the “All product” page, it still shows this error and I can’t access it. Do you mean there might be a WordPress error? Or an error in the PHP service?

    Best regards!

    January 22, 2025 at 11:09 am #631730

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    It seems that you have a memory limit issue on your server. You need to consult with your hosting provider for help on this matter.

    Kind Regards

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Viewing 5 posts - 1 through 5 (of 5 total)