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Product Category in Product Archive no longer appearing after update

Viewing 10 posts - 1 through 10 (of 10 total)
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  • January 21, 2025 at 9:52 pm #631663

    envato-9259
    Participant

    Hi, after upgrading from WoodMart 7.4.3 to 8.0.6, the Products Archive layout has stopped working. I’ve attached a quick narrated video to show in the private content section below. Thanks

    January 22, 2025 at 11:22 am #631740

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards

    January 22, 2025 at 5:56 pm #631917

    envato-9259
    Participant

    Hi, thanks, have attached.

    January 23, 2025 at 10:04 am #632052

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Navigate to Appearance > Customize > In the Customizer menu, click on WooCommerce and then select Product Catalog.

    Here, find the Shop page display option. Click on the dropdown menu, and choose the option:
    “Show categories and products”

    Best Regards

    January 23, 2025 at 7:57 pm #632347

    envato-9259
    Participant

    Hi, thank you for your reply but there’s a few issues with that. Have made a 2 minute video to best show them: https://youtu.be/7S8g1AXuLLc

    January 24, 2025 at 1:55 pm #632450

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Try to recreate this layout from scratch and add the categories widget and check if it helps.

    Best Regards

    January 24, 2025 at 4:24 pm #632535

    envato-9259
    Participant

    So does this feature no longer work as it did before, despite there still being many configuration options for it that says it works? Nothing has changed except the theme was updated to your latest version?

    https://ttus.co.uk/wp-content/uploads/2025/01/Untitled.png

    • This reply was modified 1 year, 5 months ago by envato-9259.
    January 25, 2025 at 10:26 am #632653

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    It seems the layout condition is not functioning as expected. I recommend recreating the layout using one of the predefined designs available in the Woodmart theme. These templates can be customized to meet your specific requirements. If you need any further assistance, please don’t hesitate to reach out!

    Best Regards

    January 25, 2025 at 9:15 pm #632766

    envato-9259
    Participant

    That’s it – perfect. Thank you for your help!

    January 27, 2025 at 12:23 pm #632985

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Most Welcome!!!.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

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