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Product page brand logo 404 error

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  • Author
    Posts
  • #631774

    Ecommerce
    Participant

    When clicking on the logo on the product page of our website, it should redirect to the brand-filtered URL, but it is giving a 404 error page. Could you please check? I have sent the details in the private area.

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    #632071

    Luke Nielsen
    Member

    Hello,

    Please confirm the permission for plugins deactivation and switching to the parent/default theme for testing.

    Looking forward to collaborating with you!

    Kind Regards

    #632349

    Ecommerce
    Participant

    I give permission. The information I previously provided is invalid. I have created a new test site in staging mode and will share its details in a private message. You can proceed with the operations on the test site.

    #632356

    Ecommerce
    Participant

    No need to review. I found the issue. The brand description on the brand page was deleted. I don’t understand how it happened either.

    #632457

    Luke Nielsen
    Member

    Hello,

    Thank you for the update! I’m glad you were able to identify the issue. If you encounter any further problems or need assistance with anything else, feel free to reach out to us.

    Kind Regards

Viewing 5 posts - 1 through 5 (of 5 total)

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