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Can I cancel or change them?

This topic has 3 replies, 2 voices, and was last updated 1 year, 5 months ago by Artem Temos.

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January 23, 2025 at 2:04 am #631994
sohee7569
Participant
I bought 2 Shopify themes(at https://themeforest.net/downloads), but I need to buy 2 themes for WordPress.
Can I cancel or change them?
- This topic was modified 1 year, 5 months ago by sohee7569.
January 23, 2025 at 10:16 am #632059

Artem Temos
Keymaster
Xtemos team

Hello,

You can find the form to request a refund on ThemeForest here https://themeforest.net/refund_requests/new

Kind Regards

January 23, 2025 at 8:14 pm #632348

sohee7569
Participant

I bought it from Envato in September of last year, but they said that I can’t get a refund because the WordPress version is not their product. I bought it again because I had to duplicate two sites.

January 24, 2025 at 3:31 pm #632510

Artem Temos
Keymaster
Xtemos team

You can request a refund for any of the purchased items on this page https://themeforest.net/refund_requests/new
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