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formatting on posts not completing

Viewing 8 posts - 1 through 8 (of 8 total)
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  • January 23, 2025 at 2:37 pm #632196

    greg-9795
    Participant

    Hello,

    we have used blocks to create buttons in some of our posts. We used the predesigned formats available to drag and drop.

    These are not following through with their formatting to the live site.

    Many buttons, that should be centrally formatted, and show centrally formatted on the BTS site, are then displayed left on the live site.

    Also, a number of posts have a banner with text on the left and an image on the right. This is fine for the desktop version. On the mobile version, the image is moved underneath the text. This is also fine, however there is NO space between the button and the image. They are completely stuck together. How do I add a space here?

    I have tried to show this with the attached screenshots.
    Thanks,

    Attachments:
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    January 27, 2025 at 9:36 am #632893

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please share the post page URL where the issue is situated so I will check and give you a possible solution.

    Best Regards

    January 27, 2025 at 11:16 am #632946

    greg-9795
    Participant

    Hello Aizaz,

    It is on every page of the website.

    January 27, 2025 at 11:42 am #632967

    greg-9795
    Participant

    Sorry i replied to the wrong thread!

    https://www.elitecontractfurniture.co.uk/services/#technicaladvicehelparticles
    https://www.elitecontractfurniture.co.uk/crib-5-explained/
    https://www.elitecontractfurniture.co.uk/martindale-rub-testing-explained/
    https://www.elitecontractfurniture.co.uk/uk-fire-regulations-for-contract-environments/
    https://www.elitecontractfurniture.co.uk/uk-contract-fire-regulations/
    https://www.elitecontractfurniture.co.uk/bs5867-flame-retardant-regulations/

    It is at the bottom of all of these.

    January 27, 2025 at 4:11 pm #633142

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Sorry to say I have not seen the issue on your site. Could you please record a short video and describe how we can reproduce the issue on your website so we can check this for you?

    Best Regards

    January 29, 2025 at 6:09 pm #633899

    greg-9795
    Participant

    Hello,

    I have made videos to demonstrate the issues.

    First is the central justification now following through after saving.

    Second shows the desktop version of the bottom banner, with text and button on the left, image on the right.
    Third shows how this transfers to the mobile version, with the image pressed right against the button. We cannot see how to change this to add a space between the button and the image.

    Many thanks

    January 29, 2025 at 6:17 pm #633905

    greg-9795
    Participant

    the videos did not attatch due to their size.
    Please see link below.

    January 30, 2025 at 10:33 am #634046

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    For the button alignment issue, please edit the post, navigate to the button element, and adjust the item justification setting to center. This should ensure the formatting is correctly applied on the live site.
    Regarding the spacing between the button and the image on mobile, you can use the spacer element for this.

    If the issue remains, Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I will check and give you a possible solution.

    Best Regards

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