Support Request: Issue with Imported Blog Links/Changes Martinifurniture.com.au

This topic has 7 replies, 2 voices, and was last updated 1 year, 5 months ago by Aizaz Imtiaz Awan.

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January 28, 2025 at 2:22 am #633298
nakulimpactmkt
Participant
Dear WoodMart Theme Support Team,

I hope this message finds you well.

I am reaching out for assistance regarding an issue I am experiencing with my website, martinifurniture.com.au. Recently, I imported all the blogs from my old site to the new one. While the import process was successful, I have encountered a problem where some links on the frontend are still displaying the URLs from the old website.

I have attempted to update these links/changes in the backend, but unfortunately, the changes are not reflecting on the frontend. This is causing confusion for my visitors and affecting the overall user experience.

https://martinifurniture.com.au/blog/

I would greatly appreciate your help in resolving this issue as soon as possible. I am including my website credentials below for your convenience:

Please let me know if you need any further information to assist with this matter. Thank you for your prompt attention to this issue.

Best regards,

Nakul Chadha
nakulimpactmkt@gmail.com
0451 569 722
- This topic was modified 1 year, 5 months ago by nakulimpactmkt.
January 28, 2025 at 3:27 pm #633496

Aizaz Imtiaz Awan
Keymaster
Xtemos team

Hello,

Could you kindly share some screenshots highlighting the specific areas where you’re noticing the old URLs on the frontend? This will help me better understand your concern and guide you more effectively toward a resolution.

Best Regards

January 29, 2025 at 2:34 am #633677

nakulimpactmkt
Participant

Dear Customer Support Team,

I hope this message finds you well.

I am writing to bring to your attention a critical issue we are experiencing with our blog links. I have already updated the links in the backend; however, the frontend is still displaying different links. Additionally, any changes made to the blogs in the backend are not reflecting on the frontend.

This problem appears to be affecting all blogs, and it is imperative that it is resolved as soon as possible to ensure a seamless experience for our users.

Thank you for your prompt attention to this matter. I look forward to your swift response and a resolution.

Best regards,
Nakul

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January 29, 2025 at 2:14 pm #633796

Aizaz Imtiaz Awan
Keymaster
Xtemos team

Hello,

First of all update the new version of the theme “WOODMART WordPress NEW: 8.0.6 RELEASED”, update the required plugin, and check the option.
https://xtemos.com/docs-topic/update-the-theme/

If the issue remains, turn off all of the plugins not related to the theme, refresh your cache, and check if the problem persists.

If the issue still remains, let me know and I will check and give you a possible solution.

Best Regards

January 30, 2025 at 3:14 am #633997

nakulimpactmkt
Participant

Dear WoodMart Customer Support Team,

I hope this message finds you well.

I am writing to follow up on my previous inquiries regarding the issue with my website, martinifurniture.com.au. Today, I updated the WoodMart theme to the latest version (8.0.6) and checked all the recommended settings and plugins as advised. Unfortunately, the problem persists: any changes made to the blogs in the backend are still not reflecting on the frontend.

I am sending you the one example link
https://martinifurniture.com.au/the-block-week-4-theatre-spa-room-room-reveal/

plz check the backend and frontend images.

This issue is causing significant confusion for our visitors and negatively impacting the user experience. I would greatly appreciate your immediate attention to this matter, as it is critical for our operations.

Thank you for your prompt assistance. I look forward to your swift response.

Best regards,

Nakul Chadha
nakulimpactmkt@gmail.com
0451 569 722

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January 30, 2025 at 4:36 pm #634205

Aizaz Imtiaz Awan
Keymaster
Xtemos team

Hello,

Could you please check how it works with some default WordPress themes like TwentyTwenty or Storefront to understand is it our theme issue or not?

Best Regards

January 31, 2025 at 3:28 pm #634461

nakulimpactmkt
Participant

Dear WoodMart Support Team,

Thank you for your ongoing assistance.

I have followed all recommended steps:

Updated the WoodMart theme to v8.0.6.

Ensured all plugins are updated and conflict-free (tested with non-essential plugins disabled).

Cleared all caching (server, plugin, and browser levels).

Despite this, changes to blog links and content in the backend still fail to reflect on the frontend (e.g., The Block Week 4 Blog). The discrepancies are visible in the attached screenshots, where backend edits do not propagate to the live site.

While testing with default themes like TwentyTwenty might help isolate the issue, this is a critical problem impacting user experience and site functionality. As the issue persists exclusively with the WoodMart theme, I kindly request immediate escalation to resolve this at the earliest.

Please prioritize this matter and provide a timeline for resolution. Let me know if additional details or backend access are required.

Best regards,
Nakul Chadha
[nakulimpactmkt@gmail.com] | [0451 569 722]
Website: martinifurniture.com.au

February 4, 2025 at 6:50 am #635152

Aizaz Imtiaz Awan
Keymaster
Xtemos team

Hello,

This page was previously created using Elementor, and post editing through Elementor was disabled in the settings. Because of this, the changes you made in the post were not applied.

To fix this, you need to enable the option here: https://monosnap.com/file/RKvurEa9ABdwZciXQIIxPQG8rpM4fp and edit the post using Elementor.

Alternatively, you can click “Back to WordPress Editor” and edit it through Elementor.

Best Regards,
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