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Support Request: Issue with Imported Blog Links/Changes Martinifurniture.com.au

Viewing 6 posts - 1 through 6 (of 6 total)
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  • January 28, 2025 at 2:22 am #633298

    nakulimpactmkt
    Participant

    Dear WoodMart Theme Support Team,

    I hope this message finds you well.

    I am reaching out for assistance regarding an issue I am experiencing with my website, martinifurniture.com.au. Recently, I imported all the blogs from my old site to the new one. While the import process was successful, I have encountered a problem where some links on the frontend are still displaying the URLs from the old website.

    I have attempted to update these links/changes in the backend, but unfortunately, the changes are not reflecting on the frontend. This is causing confusion for my visitors and affecting the overall user experience.

    https://martinifurniture.com.au/blog/

    I would greatly appreciate your help in resolving this issue as soon as possible. I am including my website credentials below for your convenience:

    Please let me know if you need any further information to assist with this matter. Thank you for your prompt attention to this issue.

    Best regards,

    Nakul Chadha
    [email protected]
    0451 569 722

    January 28, 2025 at 3:27 pm #633496

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Could you kindly share some screenshots highlighting the specific areas where you’re noticing the old URLs on the frontend? This will help me better understand your concern and guide you more effectively toward a resolution.

    Best Regards

    January 29, 2025 at 2:34 am #633677

    nakulimpactmkt
    Participant

    Dear Customer Support Team,

    I hope this message finds you well.

    I am writing to bring to your attention a critical issue we are experiencing with our blog links. I have already updated the links in the backend; however, the frontend is still displaying different links. Additionally, any changes made to the blogs in the backend are not reflecting on the frontend.

    This problem appears to be affecting all blogs, and it is imperative that it is resolved as soon as possible to ensure a seamless experience for our users.

    Thank you for your prompt attention to this matter. I look forward to your swift response and a resolution.

    Best regards,
    Nakul

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    January 29, 2025 at 2:14 pm #633796

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    First of all update the new version of the theme “WOODMART WordPress NEW: 8.0.6 RELEASED”, update the required plugin, and check the option.
    https://xtemos.com/docs-topic/update-the-theme/

    If the issue remains, turn off all of the plugins not related to the theme, refresh your cache, and check if the problem persists.

    If the issue still remains, let me know and I will check and give you a possible solution.

    Best Regards

    January 30, 2025 at 3:14 am #633997

    nakulimpactmkt
    Participant

    Dear WoodMart Customer Support Team,

    I hope this message finds you well.

    I am writing to follow up on my previous inquiries regarding the issue with my website, martinifurniture.com.au. Today, I updated the WoodMart theme to the latest version (8.0.6) and checked all the recommended settings and plugins as advised. Unfortunately, the problem persists: any changes made to the blogs in the backend are still not reflecting on the frontend.

    I am sending you the one example link
    https://martinifurniture.com.au/the-block-week-4-theatre-spa-room-room-reveal/

    plz check the backend and frontend images.

    This issue is causing significant confusion for our visitors and negatively impacting the user experience. I would greatly appreciate your immediate attention to this matter, as it is critical for our operations.

    Thank you for your prompt assistance. I look forward to your swift response.

    Best regards,

    Nakul Chadha
    [email protected]
    0451 569 722

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    January 30, 2025 at 4:36 pm #634205

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or Storefront to understand is it our theme issue or not?

    Best Regards

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Viewing 6 posts - 1 through 6 (of 6 total)