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Urgent – Fatal error after disabling releted products

Viewing 7 posts - 1 through 7 (of 7 total)
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    Posts
  • January 28, 2025 at 10:19 am #633318

    zywieckiom
    Participant

    Hey there,
    i disabled related products (or other option) but i can’t tell now to be honest and i was meet with fatal error after saving. Can i kindly ask for assistance with that? You can see error on the website itself.

    January 28, 2025 at 10:29 am #633324

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Sorry, but the FTP seems to be wrong and we can’t connect to your server and check this.

    Kind Regards
    XTemos Studio

    January 28, 2025 at 10:44 am #633336

    zywieckiom
    Participant

    i just logged with this data, can you please double check perhaps you copied white character or data indicators. Reposting again.

    • This reply was modified 1 year, 5 months ago by zywieckiom.
    January 28, 2025 at 10:45 am #633337

    zywieckiom
    Participant

    .

    • This reply was modified 1 year, 5 months ago by zywieckiom.
    January 28, 2025 at 11:05 am #633346

    Artem Temos
    Keymaster
    Xtemos team

    We have fixed this error on your website. Please update the theme to the latest version – 8.0.6.

    Kind Regards

    January 28, 2025 at 12:12 pm #633385

    zywieckiom
    Participant

    Thank you for fast response and great support. Have a great day.

    January 28, 2025 at 12:59 pm #633409

    Artem Temos
    Keymaster
    Xtemos team

    You are always welcome. Feel free to contact us if you have any further questions.

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Viewing 7 posts - 1 through 7 (of 7 total)

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