Variant image gallery switches image for -some- products, not all?
-
Hello,
This is a slightly puzzling problem we’re having with a new client being on-boarded.
Essentially, we’re noticing an odd pattern as our client adds variant images to their products (primarily clothes).
When there are *few* variants, picking a color from the swatch will swap to the correct variant image immediately. If there are *many* colour variants, we need to pick both color and size for the switch to occur, and it seems like we need to have the variant images set for *every* variant of the same color. For the few variant products, assigning to just one of the sizes is fine.
I’ve included some links in the private content for reference.
Hello,
Navigate to Products -> Attributes -> in the settings of the attribute enable the “Change product image on attribute click” option – https://prnt.sc/nPWnvV-WH-56
Kind Regards
Hello, this is already enabled.
See attached image.
Attachments:
You must be
logged in to view attached files.
Hello,
Please confirm the permission for plugins deactivation and switching to the parent theme for testing.
Looking forward to collaborating with you!
Kind Regards
Hey Luke,
I can confirm this still happens when swapping to the parent theme.
The odd thing for me is that it seems to work on products with few (less than 20) variants.
Hope we can resolve this together, thanks.
Hello,
After increasing this https://prnt.sc/l-Ggft57KEaY option, the images started to change via colors only – https://dropmefiles.com.ua/ua/Hyck5h7
Kind Regards
This seems to have solved the issue – thank you so much!
Hello,
You’re very welcome! I’m glad the solution worked for you. If you have any further questions or need additional assistance, feel free to reach out.
Kind Regards
The topic ‘Variant image gallery switches image for -some- products, not all?’ is closed to new replies.
.
