Yotpo not working

I have a problem making the reviews of the Yotpo plugin appear, this is a plugin that is installed and automatically displays the customer reviews on the product page.

I installed the plugin, which should make them appear, currently I use the ‘Layouts’ function of the theme to show the single product template. And it did NOT work, in the same way if I activate an Elementor Template it does not work either.

I did something that the plugin mentions on its support page, which is to add some codes in function.php, and it worked momentarily, they appeared creating some shortcodes. But when I wanted to edit the page again, ‘fatal error’ came up.

I proceeded to not activate any single product templates. and to my surprise it worked. Without adding any extra code. So I don’t know what could be happening.

It works with the theme YES, but deactivating the Single Product Templates. Leaving only the default one from woocommerce I suppose.

I also tried with other basic themes and it also works. So it must be something with the Layouts and Elementor.

• This topic was modified 9 hours, 12 minutes ago by viz.design.