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Error 403

Viewing 15 posts - 1 through 15 (of 15 total)
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  • January 31, 2025 at 5:17 pm #634517

    web2master.it
    Participant

    Forbidden
    You don’t have permission to access this resource.

    Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

    HI!Why does this happen? If I activate the query monitor plugin the site works.
    It seems like it’s Elementor that isn’t working. You can see everything from the administration but not from the front-end. Can you help me? Thank you

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    January 31, 2025 at 5:27 pm #634522

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for contacting our support center.

    To better assist you, could you kindly test the functionality with default WordPress themes such as TwentyTwenty or WooCommerce Storefront? This will help us determine whether the issue stems from our theme or elsewhere.

    Regards

    January 31, 2025 at 6:08 pm #634545

    web2master.it
    Participant

    Hi, already done. Works well.
    Best regards.

    January 31, 2025 at 6:24 pm #634553

    Artem Temos
    Keymaster

    We just tested with default theme and see the same errors. Check the screenshots
    https://monosnap.com/file/iEGUstVK4Y6uTdJugFwPMxjFp6CRr6
    https://monosnap.com/file/ghAgPCrPlCIZ0RAM0FvLH3IiN8Y94T

    January 31, 2025 at 7:43 pm #634580

    web2master.it
    Participant

    but is elementor personalized for this theme that have problem.

    January 31, 2025 at 7:45 pm #634581

    web2master.it
    Participant

    Try with all plugins deactivated and default theme… work well

    February 1, 2025 at 12:35 pm #634676

    web2master.it
    Participant

    Sorry but i need support. Elementor give problems with the woodmart theme.
    Regards

    February 3, 2025 at 12:26 pm #634915

    web2master.it
    Participant

    Hi!
    I redid the installation from scratch and the problem is still present. NOW I HAVE ACTIVATED THE DEFAULT WORDPRESS THEME LEAVING ALL THE PLUGINS ACTIVE AND IT WORKS. THE PROBLEM IS WITH THE WOODMART TEMPLATE. PLEASE GIVE ME SUPPORT. NOW DEFAULT THEME WORDPRES IS ACTIVE. PLEASE CHEC K ASAP.
    https://www.web2master.it/nonsolomute/

    February 3, 2025 at 12:42 pm #634928

    Artem Temos
    Keymaster

    Could you please send us your FTP access?

    February 3, 2025 at 12:51 pm #634931

    web2master.it
    Participant

    Hi. Ok. In the extra information field.

    February 3, 2025 at 2:34 pm #634996

    Artem Temos
    Keymaster

    We always get the following error using FTP https://monosnap.com/file/2mIqWO3mD0z7uIOmDk3PRkXh34rxAS
    Please increase this parameter temporary.

    February 3, 2025 at 7:19 pm #635091

    web2master.it
    Participant

    Hi. which parameter?

    February 4, 2025 at 3:40 pm #635332

    Artem Temos
    Keymaster

    We don’t see any errors on your website at the moment. Have you sorted it out?

    February 4, 2025 at 3:49 pm #635343

    web2master.it
    Participant

    Hi. No …

    February 5, 2025 at 10:28 am #635500

    Artem Temos
    Keymaster

    Hello,

    But we don’t see any errors on your website at the moment. Here is a screenshot https://gyazo.com/5995e3fc8bfde1ea21f00029e0518fde

    Kind Regards

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