Home Forums WoodMart support forum Default Header doesnt work

Default Header doesnt work

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #634604

    BP
    Participant

    Hello guys,

    i am setting the woodmart with kids childtheme i create my own header builder and set it as default then everywhere like single product etc i set also the default header my own custom header, but even when i create a new article or a new product if i didnt select my own header doesnt work and it display the woodmart. Why this is happening?

    #634697

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Navigate to Theme Settings > Single product > remove the header from custom single product header: https://prnt.sc/Q1pIxUlxL8ty and check the issue.

    Best Regards

    #634729

    BP
    Participant

    I have already test it and it doesnt work….
    i am sending you how my settings are

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    #634830

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards.

    #634888

    BP
    Participant

    i did it

    #635033

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know so I will check and give you a possible solution.

    Best Regards

    #635114

    BP
    Participant

    Well after deactivating the plugins it works great, i activate everything one by one and i see the problem caused by polylang. The thing is that is needed to do our work… do you have any workaround or any other solution?

    #635335

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Your issue has been solved. You should not translate the header shortcode in another language; use the same code for both headers, it will auto-pick the correct header in the selected language.

    Do not translate the header code in the string translation section: https://ibb.co/fGTYmhVL

    Best Regards.

Viewing 8 posts - 1 through 8 (of 8 total)