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bunch of errors due to woodmart module
- This topic has 16 replies, 2 voices, and was last updated 1 year, 5 months ago by
Artem Temos.
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February 1, 2025 at 11:56 pm #634747
matthew.spiteri.92mParticipantHi,
Can you kindly assist on the attached errors? there seems to be an issue with the woodmart module
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You must be logged in to view attached files.February 2, 2025 at 12:15 am #634750
matthew.spiteri.92mParticipantI also noticed that the register button does not work and you will remain with the login button on the left only when those errors come up.
Attachments:
You must be logged in to view attached files.February 2, 2025 at 12:30 am #634754
matthew.spiteri.92mParticipantI just noticed that if you enter incorrect credentials, and then try to register, the register button does not work.
If you do not try to login and press register first, the register boxes show up
Attachments:
You must be logged in to view attached files.February 2, 2025 at 12:50 am #634756
matthew.spiteri.92mParticipantI have added the credentials in this post
February 3, 2025 at 10:50 am #634858Hello,
Please disable any plugins not directly related to our theme and switch to the parent theme temporarily. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
– WoodMart core
– WooCommerce
– Elementor/WPBakery Page BuilderThank you in advance.
February 3, 2025 at 10:56 am #634865
matthew.spiteri.92mParticipantGood morning,
At the moment we have just launched our website so switching it to maintenance already does not look good for the business.
Can we agree on a specific time to do this as to try and reduce the impact as much as possible ? We also have ongoing marketing campaigns
February 3, 2025 at 10:59 am #634870
matthew.spiteri.92mParticipantAlso does switching off the plugins and changing to the parent theme lose any configurations we have in place ?
February 3, 2025 at 12:31 pm #634920I will be online for the next 6 hours and will be able to check this asap.
The only problem that may occur when you switch between themes in Appearance -> Themes is that widgets may lose their positions. It is a WordPress behavior and we are not able to fix this in our theme scope. Now, you need to go to Appearance -> Widgets and move all widgets to appropriate positions.
As a workaround, you can backup your widgets configurations using this plugin https://wordpress.org/plugins/widget-importer-exporter/Regards
February 3, 2025 at 1:55 pm #634973
matthew.spiteri.92mParticipantok I have just did what you requested.
switched off all plugins except the required ones:
– WoodMart core
– WooCommerce
– Elementor/WPBakery Page BuilderCan you proceed please? I will be available immediately to start it again
February 3, 2025 at 1:58 pm #634975
matthew.spiteri.92mParticipantit must be related to a plugin because now it seems to be working accordingly with all plugins switched off.
February 3, 2025 at 2:32 pm #634993In this case, you need to enable all plugins one by one to identify which plugin causes this issue.
Kind Regards
February 3, 2025 at 2:38 pm #635000
matthew.spiteri.92mParticipanttrying again to confirm now
February 3, 2025 at 2:53 pm #635006
matthew.spiteri.92mParticipantit is the speed optimizer by siteground that is causing these issues.
February 3, 2025 at 3:01 pm #635007
matthew.spiteri.92mParticipantok found which setting.
It is this one:
Defer Render-blocking JavaScript Recommended
Defer loading of render-blocking JavaScript files for faster initial site load.
Any idea why this could happen?
February 3, 2025 at 3:01 pm #635008Make sure that this option doesn’t affect our helpers.min.js. It should be loaded first.
February 3, 2025 at 3:07 pm #635011
matthew.spiteri.92mParticipantmm ok you can close the ticket I disabled that setting.
February 3, 2025 at 4:41 pm #635048OK, let me know if there anything else I can help you with.
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