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Place Order Button Is Not Working

Viewing 17 posts - 1 through 17 (of 17 total)
  • Author
    Posts
  • February 3, 2025 at 10:34 am #634849

    epersonel.bisasoft
    Participant

    Hello, when I press my place order button, nothing happens. The button is not triggered.

    I need help asap. Thank You.

    February 3, 2025 at 10:45 am #634856

    epersonel.bisasoft
    Participant

    More Info :

    February 3, 2025 at 10:55 am #634862

    epersonel.bisasoft
    Participant

    I need help i tried everything but still not working.

    February 3, 2025 at 11:10 am #634878

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for contacting our support center.

    To better assist you, could you kindly test the functionality with default WordPress themes such as TwentyTwenty or WooCommerce Storefront? This will help us determine whether the issue stems from our theme or elsewhere.

    Regards

    February 3, 2025 at 11:14 am #634887

    epersonel.bisasoft
    Participant

    Yes, i tried with storefront and with storefront button is working. I send you my website info can u check please. This is really important and urgent for me. Thank you so much.

    February 3, 2025 at 11:42 am #634900

    epersonel.bisasoft
    Participant

    The problem seems to be caused by the woodmart theme. Could you please check?

    February 3, 2025 at 12:30 pm #634919

    Artem Temos
    Keymaster

    Hello,

    Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

    February 3, 2025 at 12:40 pm #634927

    epersonel.bisasoft
    Participant

    I did. I’m waiting. Thank You. There are 3 active plugins now :
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Button is still not working.
    I attached my login info.

    Thank you

    February 3, 2025 at 1:32 pm #634954

    epersonel.bisasoft
    Participant

    Did u check ?

    February 3, 2025 at 2:16 pm #634982

    Artem Temos
    Keymaster

    You need to enable the following options and reimport the custom checkout layout https://monosnap.com/file/e9fNg8CBc6Se3QcFkUudDXK1E6FYhF
    Also, you need to configure payment methods

    https://monosnap.com/file/rS5Ptdt7vIkcSPOsUDKCdPlo41k1k8
    https://monosnap.com/file/rdqxmbBzDP3e75UzZDKVVJhWPfh46U

    February 3, 2025 at 2:26 pm #634990

    epersonel.bisasoft
    Participant

    I did but still button is not working.

    February 3, 2025 at 3:07 pm #635010

    Artem Temos
    Keymaster

    We have created a new layout. Please test how it works now.

    February 3, 2025 at 3:20 pm #635015

    epersonel.bisasoft
    Participant

    Thank you so much. It is perfectly working.

    February 3, 2025 at 3:42 pm #635029

    epersonel.bisasoft
    Participant

    Button working but payment page is not working right now
    There is an error like that :
    PAYTR IFRAME failed. reason:Gecersiz istek, post icerigini kontrol edin

    February 3, 2025 at 4:13 pm #635040

    Artem Temos
    Keymaster

    Could you please check this new error with the default theme as well?

    February 3, 2025 at 4:48 pm #635055

    epersonel.bisasoft
    Participant

    It was my bad i fixed. Thank you so much for your time.

    February 3, 2025 at 5:58 pm #635069

    Artem Temos
    Keymaster

    You are welcome. Feel free to contact us if you have any further questions.

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