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Problem in my account page in mobile devices

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • February 5, 2025 at 2:53 pm #635633

    iliadis
    Participant

    Hello,

    I have a problem in my account page in mobile devices.
    When I try to click on a tab (dashboard, orders, addresses etc), it makes a strange scroll and doesn’t let me redirect to right link that clicked.

    How I can fix this?

    Thanks in advance

    February 5, 2025 at 5:39 pm #635682

    Luke Nielsen
    Member

    Hello,

    Could you please check how it works with some default WordPress themes like WooCommerce Storefront to understand if it is our theme issue or not?

    Kind Regards,

    February 5, 2025 at 6:15 pm #635694

    iliadis
    Participant

    Hello,

    I switched to other theme and works ok. So, the problem is in Woodmart.

    Thank you in advance.

    February 6, 2025 at 4:37 pm #635983

    Luke Nielsen
    Member

    Hello,

    May I disable 3rd party plugins for testing?

    Thank you in advance.

    Kind Regards

    February 6, 2025 at 4:42 pm #635985

    iliadis
    Participant

    Hello,

    Yes, you can do it, but please, after check, enable them again.

    Thank you in advance.

    February 7, 2025 at 10:59 am #636194

    Luke Nielsen
    Member

    Hello,

    The issue is that you didn’t hide the header bottom row which you don’t use, so navigate to WoodMart -> Header builder -> edit the header bottom row – https://prnt.sc/DDpMi27Mmm-3 and hide for both devices – https://prnt.sc/g2AMEZzV3ktX

    Clear the cache and recheck the issue.

    Kidn Regards

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Viewing 6 posts - 1 through 6 (of 6 total)