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Basket widget empty when clicking add to cart

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • February 5, 2025 at 5:54 pm #635685

    gareth-0660
    Participant

    Hi,

    We are having issues with being able to add products to the basket. Sometimes it works, others it doesn’t. It definitely doesn’t work in incognito in Chrome.

    Can you help please?

    February 5, 2025 at 7:03 pm #635711

    gareth-0660
    Participant

    Hello?

    February 6, 2025 at 8:19 am #635803

    Hung Pham
    Keymaster

    Hi gareth-0660,

    Thanks for reaching to us.

    I cannot access to the your site due to it blocked. Please make sure you disabled IP / Countries restrictions.

    https://ibb.co/sJN9rhhR

    Regards,

    February 6, 2025 at 8:19 am #635804

    Hung Pham
    Keymaster

    Hi gareth-0660,

    Thanks for reaching to us.

    I cannot access to the your site due to it blocked. Please make sure you disabled IP / Countries restrictions.

    https://ibb.co/sJN9rhhR

    Regards,

    February 6, 2025 at 11:20 am #635851

    gareth-0660
    Participant

    Hi,

    Country restrictions have now been removed, can you check again please?

    Thanks

    February 6, 2025 at 5:15 pm #636003

    Hung Pham
    Keymaster

    Hi gareth-0660,

    You are cache WP Rocket plugin.

    In general, Wishlist, Cart and Compare pages should not be cached at all, so I suggest you exclude those pages from the cache and recheck the issue.

    Please refer to the topic for more details https://docs.wp-rocket.me/article/54-exclude-pages-from-the-cache

    Kind Regards,

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Viewing 6 posts - 1 through 6 (of 6 total)