Problem with category background images
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Hi there, im having problem with the shop page category background images, when i load the page for the first time (in incognito mode) it changes the dimensions until it stops, its very annoying and i need a fix to it, tried to disable all plugins but still the same, i attached a screenshot with marking of the area im talking about.
its happening both on desktop and mobile.
please help.
Hello,
Purge all cache from your caching plugin and check again. If you’re using a CDN, disable it temporarily and see if the issue persists.
If the issue still persists, share the wp login details so I will check and give you a possible solution.
Best Regards,
the problem still happens, i tried to disable all plugins but still the same,
please extend my theme support until this problem is resolved because i have only 4 days left.
i attached wp login.
waiting for your answer.
Hello,
Please confirm the permission for plugin deactivation and switching to the parent/default theme for testing.
Looking forward to collaborating with you!
Best Regards,
Hello,
I kindly recommend you to purge the cache of CDN, disable it temporarily and double check the issue.
Additionally, You can extend the support period on our theme’s page here https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/20264492
Best Regards,
i dont have cdn enabled and i purged all cache
please fix this problem urgently
Hello,
I see the CDN on your site, Please see this screenshot: https://ibb.co/6RmGd79n
Also, try to increase the “PHP Max Input Vars” parameter to 10000 or higher in your server configuration and double-check the issue.
Best Regards,
.
